Twitter and Politics: Friends or Foes?

If you can believe it, we are rapidly approaching the 1 ½ year “anniversary” of the election of Barack Obama as the President of the United States. This event was historic and monumental on many different levels and not the least of which is how candidate Obama utilized social media to get into office.

Now, before I get started here please relax and understand that this is not a political post. It is more about a lesson about how social media can be a real double-edged sword. Why? Well, I have heard more than one social media “expert” express disappointment in the President’s relative abandonment of the medium after he was elected. I have postulated elsewhere that he may have actually set back the usage of social media for political advantage. Why? It’s a matter of trust and many feel it was violated to some degree. If you feel the urge to argue this please leave me out. I am just parroting what I have heard more than once. So you know where I stand personally, I am not a trusting sort of any politician at any time of any party.

Fox News reports on the uptick in social media usage by the White House

Blending behind-the-scenes nuggets with a defense of President Barack Obama’s record, White House and administration officials increasingly are communicating through Twitter.

Forget press releases. White House press secretary Gibbs and his deputy, Bill Burton, are now sharing news in Twitter messages. So far 33,000 people have signed up to follow Gibbs and more than 6,000 are tracking Burton. Those two officials have a ways to go to catch actor Ashton Kutcher and his 4.6 million followers.

Ok, let’s stop here for a second. Maybe the bigger question is why in the world 4.6 million people are following Ashton Kutcher? Anyway, as the White House now becomes more aggressive in its social media efforts how do those who have been left feeling a little jilted after the run up to the election react?

I suspect this is more a matter of opinion than a measurable event because there is little hard data on any of this other than number of followers of any political figure. So the question to you is do you feel that Twitter is a political messaging force to be reckoned with or a potential land mine for those in public office? It works both ways in business but is it potentially more dangerous in the political arena? God only knows it doesn’t take a politician from either side of the aisle too long to say something that makes the rest of us scratch our heads. Do you trust 140 character versions of messages from any politician from any party at any time?

Go ahead and let’er rip. Let’s face it, whether we want it or not this technique / tactic is likely to increase exponentially as we here in the states approach an important political season this fall. Could its use be as much of a referendum on social media as it is on the potential political impact of social media? Do tell.

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Social Media and Content Discovery: A Growing Relationship

While the commercial Internet age is in its teens according to linear age it has some difficulty focusing. Just when users are getting used to a world that is search engine centric there comes along the social web or social media or social networking or social (insert your word here) to truly change how people make sense of the sheer volume of data on the Internet. This change or movement toward the social web is happening at an ever increasing rate and creates opportunities as well as difficulties for those who are trying to harness this power for business.

Nielsen reports at its blog in a post from Jon Gibbs, VP Media Analytics

In the beginning there were ISPs, which then gave way to portals ― aggregators of content and links ― which then led to the rise of “search” as the dominant form of Internet navigation or, how we get to where we we’re going on the web. However, as with most forms of evolution, change is constant, and over the past two years search navigation has appeared to shift to social media.

We continue to see that social media has not only changed the way consumers communicate and gather on the Web, but also impacted content discovery and navigation in a big way. But how? Is social media taking the place of portals and search as the hub of online navigation?

Nielsen goes on to categorize people as either ‘searchers’ who primarily get their data from search engines, ‘portalists’ who use a portal site to access data and ‘socializers’ who use, you guessed it, social media to get their information. As this last group grows there could be some significant implications moving forward for everyone who is using the Internet for business.

As a result the socializer group actually feels that there is too much information on the Internet. Much more so than those who simply use search engines. Think about it. A search engine user takes it on faith (the vast majority of the time) that the entire Internet for a keyword or key phrase is boiled down to just 10 best results. Of course, if they only take their online sophistication that far then the Internet does appear to be easy to manage. Socializers, on the other hand, spend a lot more time online and hear / see a lot more than regular Internet users. It can become very noisy very quickly.

So how do they manage this? Through their online social network of buddies, of course. At this point, now the real recommendations and buying decisions are happening based on what other people, not an impersonal engine says. Hopefully, they are giving actual experience to help their online connections make more informed purchasing decisions. That’s the theory at least. Take a look at the significant differences in how socializers and searchers use various formats for information. Why Wikipedia is even part of the discussion baffles me but what do I know?

So what are you? Searcher? Portalist? Socializer? A little of all of them. Will social media displace search engines as a primary source of information in the near future? What does it mean to you TODAY as an Internet marketer? Share your thoughts and let’s learn from each other.